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Refund Policy

At E-Marriage Service, we value transparency and are committed to providing a seamless experience for our members. Please note the following regarding our refund policy:

  1. Non-Refundable Payments:
  2. All payments made to E-Marriage Service are non-refundable. Once you have completed a transaction on our website, refunds will not be issued under any circumstances, except in the rare case of an error on our part.

  3. Refunds for Errors:
  4. In the unlikely event that E-Marriage Service processes your payment incorrectly, we will issue a full refund. To initiate a refund, you will be required to provide proof of the transaction error, including the amount charged. Upon verification, we will process the refund promptly.

  5. Proof of Error:
  6. For any claims related to erroneous transactions, please submit the necessary documentation (such as payment receipts, transaction IDs, etc.) to our customer support team at info@samajmatrimony.com or call us at 1800-890-6022. We will investigate the matter and ensure a timely resolution.

  7. Security Assurance:
  8. While we make every effort to ensure that our payment processing systems are secure and reliable, occasional errors may occur. Our team is dedicated to addressing any such issues swiftly and ensuring your experience remains positive.

  9. No Refunds for Services:
  10. Please note that any services availed through E-Marriage Service, whether related to membership or additional paid features, are non-refundable. We encourage you to review all terms and services carefully before making any purchases. By proceeding with a payment on E-Marriage Service, you agree to this refund policy. For any further questions, feel free to contact us through the provided channels